Frequently Asked Questions (FAQs)

1. How long does delivery take?

Orders are usually delivered within 2–7 business days, depending on your location. Delivery to remote areas may take a little longer.

2. How can I track my order?

Once your order is shipped, you'll receive a tracking link via Email and/or SMS to monitor your shipment.

3. What payment methods do you accept?

We accept secure online payments through UPI, Credit Cards, Debit Cards, Net Banking, and other available payment options displayed at checkout.

4. Do you offer Cash on Delivery (COD)?

If Cash on Delivery (COD) is available for your location, the option will appear during checkout.

5. Can I return or exchange my order?

Yes. You can request a return or exchange according to our Return & Refund Policy, provided the item meets the eligibility requirements.

6. How do I choose the right size?

Please refer to the Size Guide available on each product page before placing your order.

7. Can I cancel my order?

Orders can only be cancelled before they are shipped. Once dispatched, cancellations are no longer possible.

8. What should I do if I receive a damaged or incorrect product?

Please contact us within 48 hours of delivery with your Order ID and clear photos of the product. We'll resolve the issue as quickly as possible.

9. Are your products unisex?

Yes. Many of our oversized streetwear styles are designed to be unisex, suitable for both men and women. Please check the product description for specific fit details.

10. How can I contact KLYRO?

You can reach our customer support team by emailing:

Email: contact@klyrofashion.com

We aim to respond to all enquiries within 24–48 business hours.

Thank you for choosing KLYRO.

KLYRO – Wear Your Identity.