At KLYRO, we are committed to delivering your order safely and on time. Please read our Shipping Policy before placing an order.
1. Order Processing
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next business day.
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During sale periods or high-demand seasons, processing may take slightly longer.
2. Delivery Time
Estimated delivery timelines:
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Metro Cities: 2–5 Business Days
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Other Cities & Towns: 4–7 Business Days
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Remote Areas: 5–10 Business Days
Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.
3. Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before payment.
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Any free shipping offers will be mentioned on our website during eligible promotions.
4. Order Tracking
Once your order is shipped, you will receive a tracking link via Email and/or SMS, allowing you to monitor your shipment in real time.
5. Delivery Attempts
Our courier partners will make delivery attempts according to their standard process. If a delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed attempts, the shipment may be returned to us.
6. Address Accuracy
Please ensure that your shipping address, contact number, and PIN code are correct when placing your order. KLYRO is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
7. Damaged or Missing Packages
If your order arrives damaged, appears to be tampered with, or items are missing, please contact us within 48 hours of delivery with your order number and clear photos of the package.
8. Shipping Delays
While we strive to deliver every order on time, occasional delays may occur due to:
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Weather conditions
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Public holidays
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Courier network delays
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Natural disasters
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Government restrictions or other unforeseen events
We appreciate your patience in such situations.
9. Contact Us
For any shipping-related questions or assistance, please contact us:
Email: contact@klyrofashion.com
Thank you for choosing KLYRO.
KLYRO – Wear Your Identity.
